Description
A compact reel for everyday garden watering
Keep a shorter garden hose wound together between jobs. This green 20m-capacity reel has a top carry handle and a standing frame, so you can position it beside a path, patio or watering area.
The reel is supplied without hose. Its up-to-20m rating is for ½-inch garden hose, with the amount that fits depending on outside diameter and how it is wound.
Turn the side crank by hand to wind in your hose. Assembly is required, with tool-free instructions included.
Make room for the reel and the crank
The dimensioned product photo shows 43cm overall width across the side fittings and crank, and 42cm overall height. Check these against your chosen storage space, then leave room to turn the handle and route the hoses.
The open standing frame and top carry handle suit a portable setup. Place the reel on firm, level ground and steady it while pulling out or winding in the hose.
Choose a hose length for the area you actually water. A 15m hose is available separately in the selected products above; the reel’s 20m maximum capacity still depends on hose outside diameter and winding.
Connect the supply, then wind evenly
The side inlet takes the water supply on the opposite side from the crank. Use a suitable tap-to-reel lead and matching garden hose fittings; check the connection at your tap as well as at the reel.
The green reel is UV-resistant polypropylene, with an orange central drum and side supports. It uses a manual crank rather than a spring-powered rewind.
Guide the hose across the drum as you turn the handle. Even layers make better use of the space and help avoid tight bends at the edges.
Put together your watering setup
The reel stores your hose; the supply lead and watering attachment complete the setup.
Assemble the reel
Follow the included instructions to fit the frame, reel and crank. Check that the parts are secured before attaching and loading a hose.
Add your chosen hose
Choose a suitable ½-inch garden hose and a tap supply lead with the required fittings. Add a nozzle, spray gun or other watering attachment at the working end; these items are separate.
Wind and store
Turn off the tap and release water pressure before disconnecting. Wind the hose in even layers and drain it before freezing weather. Use the carry handle when repositioning the reel.
Questions about the 20m reel
Is 20m of hose included?
No. This listing is for the empty reel. Up to 20m is the storage rating for ½-inch garden hose.
Can I use a shorter hose?
Yes. You do not have to fill the reel to its maximum capacity. Choose a suitable ½-inch hose length for your watering area; a 15m option is shown in the selected products.
How much room does it need?
The dimensioned product photo shows 43cm overall width, including the side fittings and crank, and 42cm height. Leave extra space to turn the crank and route the hoses.
Does it rewind automatically?
No. Wind the hose by turning the side crank and guiding the hose across the drum. The reel requires assembly before first use.
Product information & technical details
| SKU | HR20-001G |
|---|---|
| Product type | |
| Colour | Green |
| Material | Plastic |
| Rated hose capacity | Up to 20m of ½-inch hose; depends on outside diameter and winding |
| Nominal hose size for capacity | ½-inch |
| Hose supplied | None |
| Reel material | UV-resistant polypropylene |
| Colour detail | Green reel sides, orange drum and supports, light grey frame |
|---|---|
| Overall width shown | 43cm, including side fittings and crank |
| Overall height shown | 42cm |
| Support | Free-standing frame with top carry handle; no wheels |
| Rewind operation | Manual side crank |
| Water inlet | Side garden quick-connect fitting opposite the crank |
| Assembly | Required; tool-free instructions included |
All delivery times are estimates and not guaranteed. Orders placed before 1 pm, Monday to Friday (excluding bank holidays), will be dispatched the same day, while orders placed after 1 pm will be dispatched by the end of the next working day.
If an invalid postcode or address is provided, the order will be cancelled without further notice, as we are unable to modify addresses or print labels for invalid postcodes.
Our standard delivery option is Royal Mail Tracked 48, which typically takes 3–5 business days. If you need your order more quickly, Expedited delivery via Royal Mail Tracked 24 is available, offering a 1–2 business day service.
Large or bulky items may be sent via courier at our discretion and are usually dispatched for next-day delivery. Please note that we only ship to mainland UK addresses; delivery to non-mainland locations, including the Highlands & Islands, may not be available for large or heavy items. If your address falls into one of these areas and you wish to purchase such items, please contact us with your postcode and order details before placing your order. If we cannot ship to you, you are welcome to arrange your own courier for collection.
All products, unless otherwise stated, come with a standard manufacturer warranty against faulty workmanship.
If your product fails within six months of delivery, please contact us with your order reference number, a description of the issue, and clear images illustrating the fault.
Should your item require a return for further investigation, it is your responsibility to arrange and cover postage back to us.
If we are unable to repair the fault, we may offer either a replacement or a full refund.
In cases where the item is inspected and found not to be faulty, or where damage is determined not to be due to manufacturing defects, you will not be entitled to a refund or replacement. We will then either return the item to you via standard post or dispose of it at your request.
You may return any order within 14 days of delivery. As soon as you receive your items, please inspect them carefully, taking reasonable care to keep both the product and its packaging clean and undamaged. If you discover an error or defect after 14 days, we reserve the right to decline your return. If your product fails or breaks after this 14-day time window then your order may be eligible for a warranty claim, please see our warranty information for more details.
To initiate a return, please contact us via our contact form to obtain a return authorisation and the correct returns address (different from the address on your invoice). This can also be done through your 'recent orders' page on your account if you are registered with Shop. Returns sent without prior authorisation will be discarded.
Returned items must be in the same condition in which you received them: unworn or unused, with tags attached and in their original packaging. You must include either a copy of your invoice or a slip with your order reference number inside the parcel. Please be sure not to obscure your return reference number on the label.
If you refuse delivery or reject the parcel without prior notice, we will inspect the returned package and issue a refund upon receipt. Although there is no restocking fee, we will deduct the cost of the return postage label (£3.35) from your refund.
If the returned item or its packaging shows signs of use, damage, or staining, we may deduct up to 50% of the order value, or refuse the return entirely, depending on its condition. Examples include damaged tags, stained, modified or damaged packaging, or missing components.
For faulty, incorrect, or damaged items, please contact us before sending anything back so we can attempt to resolve the issue directly. If we agree that a return is necessary due to our error, we will provide you with a pre-paid return label.
Products that have been modified or damaged through customer action are not eligible for return. This includes, but is not limited to, items that have been cut, trimmed or otherwise altered (such as a tarpaulin or pond liner resized to your specifications), or any product showing damage beyond normal inspection handling.
All delivery times are estimates and not guaranteed. Orders placed before 1 pm, Monday to Friday (excluding bank holidays), will be dispatched the same day, while orders placed after 1 pm will be dispatched by the end of the next working day.
If an invalid postcode or address is provided, the order will be cancelled without further notice, as we are unable to modify addresses or print labels for invalid postcodes.
Our standard delivery option is Royal Mail Tracked 48, which typically takes 3–5 business days. If you need your order more quickly, Expedited delivery via Royal Mail Tracked 24 is available, offering a 1–2 business day service.
Large or bulky items may be sent via courier at our discretion and are usually dispatched for next-day delivery. Please note that we only ship to mainland UK addresses; delivery to non-mainland locations, including the Highlands & Islands, may not be available for large or heavy items. If your address falls into one of these areas and you wish to purchase such items, please contact us with your postcode and order details before placing your order. If we cannot ship to you, you are welcome to arrange your own courier for collection.
All products, unless otherwise stated, come with a standard manufacturer warranty against faulty workmanship.
If your product fails within six months of delivery, please contact us with your order reference number, a description of the issue, and clear images illustrating the fault.
Should your item require a return for further investigation, it is your responsibility to arrange and cover postage back to us.
If we are unable to repair the fault, we may offer either a replacement or a full refund.
In cases where the item is inspected and found not to be faulty, or where damage is determined not to be due to manufacturing defects, you will not be entitled to a refund or replacement. We will then either return the item to you via standard post or dispose of it at your request.
You may return any order within 14 days of delivery. As soon as you receive your items, please inspect them carefully, taking reasonable care to keep both the product and its packaging clean and undamaged. If you discover an error or defect after 14 days, we reserve the right to decline your return. If your product fails or breaks after this 14-day time window then your order may be eligible for a warranty claim, please see our warranty information for more details.
To initiate a return, please contact us via our contact form to obtain a return authorisation and the correct returns address (different from the address on your invoice). This can also be done through your 'recent orders' page on your account if you are registered with Shop. Returns sent without prior authorisation will be discarded.
Returned items must be in the same condition in which you received them: unworn or unused, with tags attached and in their original packaging. You must include either a copy of your invoice or a slip with your order reference number inside the parcel. Please be sure not to obscure your return reference number on the label.
If you refuse delivery or reject the parcel without prior notice, we will inspect the returned package and issue a refund upon receipt. Although there is no restocking fee, we will deduct the cost of the return postage label (£3.35) from your refund.
If the returned item or its packaging shows signs of use, damage, or staining, we may deduct up to 50% of the order value, or refuse the return entirely, depending on its condition. Examples include damaged tags, stained, modified or damaged packaging, or missing components.
For faulty, incorrect, or damaged items, please contact us before sending anything back so we can attempt to resolve the issue directly. If we agree that a return is necessary due to our error, we will provide you with a pre-paid return label.
Products that have been modified or damaged through customer action are not eligible for return. This includes, but is not limited to, items that have been cut, trimmed or otherwise altered (such as a tarpaulin or pond liner resized to your specifications), or any product showing damage beyond normal inspection handling.