Description
A softer grip at the hose end
Change watering tools with this grey soft-touch hose connector with water stop. Its non-slip outer coating gives you a gripped surface to handle, while the female garden socket connects to a matching male plug.
Made for ½-inch or ⅝-inch garden hose, this WHITE LINE version combines a screw-on hose attachment with a separate quick-release tool connection. Removing the tool closes the outlet; reconnecting it opens the valve.
One connector supplied. Hose, watering tools, tap adapters and other fittings are sold separately.
Two connections, with different jobs
The silver-coloured retaining nut attaches the connector to your hose. The grey soft-grip body and release collar sit at the accessory end, where a compatible male garden plug clicks into the female socket.
The STOP marking identifies the water-stop version. Its valve closes when you remove the accessory, so you can change a nozzle or spray gun without removing the hose from the connector.
The stop is for tool changes. Close the tap after watering rather than leaving the connector to hold the supply indefinitely. Turn the water off and release pressure before loosening the hose-retaining nut.
Fit the hose, then connect your tool
Check the hose size and the tool’s mating plug before assembly.
Secure the hose end
With the tap off and pressure released, loosen the retaining nut and slide it onto the hose. Seat a sound hose end on the gripping section, then tighten the nut by hand. Use ½-inch or ⅝-inch garden hose.
Click in the accessory
Insert the watering tool’s compatible male garden plug until it engages. Open the tap gradually and check the hose joint and tool connection. A bare threaded tap needs its own suitable adapter.
Release, drain and store
Use the release collar to disconnect the accessory; the hose-retaining nut stays fitted. After use, shut off the tap, release pressure and drain. Keep grit out of the socket and check the hose and mating plug if the joint drips.
Questions about the soft-touch connector
What makes this the soft-touch version?
It has a non-slip outer coating with textured grip areas. The quick-connect and water-stop functions are separate from that grip surface; this is one connector, not a hose or watering tool.
Will it fit both ½-inch and ⅝-inch hose?
Yes. Both garden hose sizes are specified for this connector. Check the hose itself, rather than comparing the connector’s outside diameter with a tap thread.
Does the stop activate when the hose fills?
No. It closes the accessory outlet when the tool’s male plug is disconnected and opens when a matching plug is inserted. It is not a timer or a full-hose sensor.
Can I connect it directly to a threaded tap?
The accessory connection is a female garden click socket, not a BSP thread. Use a separate tap adapter with a matching male garden plug. Hose, tap adapters and watering tools are not included.
Product information & technical details
| SKU | HOCON12FSTOP001WLSOFT |
|---|---|
| Product type | |
| Colour | Grey |
| Material | Plastic |
| Product range | WHITE LINE soft-touch |
| Hose compatibility | ½-inch or ⅝-inch garden hose |
| Grip surface | Soft, non-slip outer coating |
|---|---|
| Tool connection | Female garden quick-connect socket |
| Mating fitting | Compatible male garden click plug |
| Hose attachment | Screw-on retaining nut and profiled gripping teeth |
| Stop action | Outlet closes when the watering tool is disconnected |
| Quantity supplied | One grey soft-touch connector; hose and watering tools separate |
All delivery times are estimates and not guaranteed. Orders placed before 1 pm, Monday to Friday (excluding bank holidays), will be dispatched the same day, while orders placed after 1 pm will be dispatched by the end of the next working day.
If an invalid postcode or address is provided, the order will be cancelled without further notice, as we are unable to modify addresses or print labels for invalid postcodes.
Our standard delivery option is Royal Mail Tracked 48, which typically takes 3–5 business days. If you need your order more quickly, Expedited delivery via Royal Mail Tracked 24 is available, offering a 1–2 business day service.
Large or bulky items may be sent via courier at our discretion and are usually dispatched for next-day delivery. Please note that we only ship to mainland UK addresses; delivery to non-mainland locations, including the Highlands & Islands, may not be available for large or heavy items. If your address falls into one of these areas and you wish to purchase such items, please contact us with your postcode and order details before placing your order. If we cannot ship to you, you are welcome to arrange your own courier for collection.
All products, unless otherwise stated, come with a standard manufacturer warranty against faulty workmanship.
If your product fails within six months of delivery, please contact us with your order reference number, a description of the issue, and clear images illustrating the fault.
Should your item require a return for further investigation, it is your responsibility to arrange and cover postage back to us.
If we are unable to repair the fault, we may offer either a replacement or a full refund.
In cases where the item is inspected and found not to be faulty, or where damage is determined not to be due to manufacturing defects, you will not be entitled to a refund or replacement. We will then either return the item to you via standard post or dispose of it at your request.
You may return any order within 14 days of delivery. As soon as you receive your items, please inspect them carefully, taking reasonable care to keep both the product and its packaging clean and undamaged. If you discover an error or defect after 14 days, we reserve the right to decline your return. If your product fails or breaks after this 14-day time window then your order may be eligible for a warranty claim, please see our warranty information for more details.
To initiate a return, please contact us via our contact form to obtain a return authorisation and the correct returns address (different from the address on your invoice). This can also be done through your 'recent orders' page on your account if you are registered with Shop. Returns sent without prior authorisation will be discarded.
Returned items must be in the same condition in which you received them: unworn or unused, with tags attached and in their original packaging. You must include either a copy of your invoice or a slip with your order reference number inside the parcel. Please be sure not to obscure your return reference number on the label.
If you refuse delivery or reject the parcel without prior notice, we will inspect the returned package and issue a refund upon receipt. Although there is no restocking fee, we will deduct the cost of the return postage label (£3.35) from your refund.
If the returned item or its packaging shows signs of use, damage, or staining, we may deduct up to 50% of the order value, or refuse the return entirely, depending on its condition. Examples include damaged tags, stained, modified or damaged packaging, or missing components.
For faulty, incorrect, or damaged items, please contact us before sending anything back so we can attempt to resolve the issue directly. If we agree that a return is necessary due to our error, we will provide you with a pre-paid return label.
Products that have been modified or damaged through customer action are not eligible for return. This includes, but is not limited to, items that have been cut, trimmed or otherwise altered (such as a tarpaulin or pond liner resized to your specifications), or any product showing damage beyond normal inspection handling.
All delivery times are estimates and not guaranteed. Orders placed before 1 pm, Monday to Friday (excluding bank holidays), will be dispatched the same day, while orders placed after 1 pm will be dispatched by the end of the next working day.
If an invalid postcode or address is provided, the order will be cancelled without further notice, as we are unable to modify addresses or print labels for invalid postcodes.
Our standard delivery option is Royal Mail Tracked 48, which typically takes 3–5 business days. If you need your order more quickly, Expedited delivery via Royal Mail Tracked 24 is available, offering a 1–2 business day service.
Large or bulky items may be sent via courier at our discretion and are usually dispatched for next-day delivery. Please note that we only ship to mainland UK addresses; delivery to non-mainland locations, including the Highlands & Islands, may not be available for large or heavy items. If your address falls into one of these areas and you wish to purchase such items, please contact us with your postcode and order details before placing your order. If we cannot ship to you, you are welcome to arrange your own courier for collection.
All products, unless otherwise stated, come with a standard manufacturer warranty against faulty workmanship.
If your product fails within six months of delivery, please contact us with your order reference number, a description of the issue, and clear images illustrating the fault.
Should your item require a return for further investigation, it is your responsibility to arrange and cover postage back to us.
If we are unable to repair the fault, we may offer either a replacement or a full refund.
In cases where the item is inspected and found not to be faulty, or where damage is determined not to be due to manufacturing defects, you will not be entitled to a refund or replacement. We will then either return the item to you via standard post or dispose of it at your request.
You may return any order within 14 days of delivery. As soon as you receive your items, please inspect them carefully, taking reasonable care to keep both the product and its packaging clean and undamaged. If you discover an error or defect after 14 days, we reserve the right to decline your return. If your product fails or breaks after this 14-day time window then your order may be eligible for a warranty claim, please see our warranty information for more details.
To initiate a return, please contact us via our contact form to obtain a return authorisation and the correct returns address (different from the address on your invoice). This can also be done through your 'recent orders' page on your account if you are registered with Shop. Returns sent without prior authorisation will be discarded.
Returned items must be in the same condition in which you received them: unworn or unused, with tags attached and in their original packaging. You must include either a copy of your invoice or a slip with your order reference number inside the parcel. Please be sure not to obscure your return reference number on the label.
If you refuse delivery or reject the parcel without prior notice, we will inspect the returned package and issue a refund upon receipt. Although there is no restocking fee, we will deduct the cost of the return postage label (£3.35) from your refund.
If the returned item or its packaging shows signs of use, damage, or staining, we may deduct up to 50% of the order value, or refuse the return entirely, depending on its condition. Examples include damaged tags, stained, modified or damaged packaging, or missing components.
For faulty, incorrect, or damaged items, please contact us before sending anything back so we can attempt to resolve the issue directly. If we agree that a return is necessary due to our error, we will provide you with a pre-paid return label.
Products that have been modified or damaged through customer action are not eligible for return. This includes, but is not limited to, items that have been cut, trimmed or otherwise altered (such as a tarpaulin or pond liner resized to your specifications), or any product showing damage beyond normal inspection handling.